How long will it take for my order to arrive?
We pack and dispatch orders usually within 2 business days. Please refer to our delivery page for info on delivery times.
Can I exchange my garment for a different size/style?
You can! Please refer to our Returns page for more info on exchanges.
Can I return my item?
You can! We understand that sometimes returning an item is necessary; if that is the case, please refer to our Returns page
What if my item is faulty?
If you received an item with a manufacturing fault, we can help sort this out! . Please refer to our Returns page for more info.
How long do I have to return an item?
Customers have 45 days to return items of the wrong size or if they have a change of mind.
In the case you have received the wrong item, the order is incomplete or you have a faulty item, please contact us so we can help out.
My order won't go through, what should I do?
If you are experiencing difficulties getting an order processed, please contact us so we may deal with your concern.
Do I need to pay return postage?
Please refer to our Returns page for more information on returns.
I am unsure about what size I require, how do I find out?
Sunset Lane's styles are generous to allow for your child's growth. Please refer to our Sizing page before ordering. Remember that age is not always an accurate guide to sizes.
Do you ship internationally?
Yes we do! International shipping has a flat rate of $15.00 AUD.
What payments options do you offer?
We accept Mastercard, Visa, Paypal, Zippay & Afterpay payments.
What is your default currency?
Australian dollars (AUD)