Hi Jacqueline, thanks for your feedback, my sincerest apologies for the delay. Unfortunately, as you may know, there are significant delays with Aus Post in Victoria over the last couple of weeks, and standard shipping parcels are not being prioritized at the moment. At this time, we strongly recommend to all customers (as listed on the shipping page and header of our website), to order with express post so the order is prioritized. I can see from the tracking that it will come in next week, apologies for any inconvenience caused! Thanks, Daniel